CoInspect Collaborative Excellence Blog

Boost Your Brand with Better Site Visits

Posted by Manik Suri on Feb 25, 2019 12:29:44 PM

 

Are you looking to expand your brand to new locations? Or tighten your operations to ensure your guests receive an exceptional experience?

They're often feared and disliked, but site visits -- also called “corporate audits” or “location reviews” -- are essential to building a great brand.

All of the leading brands in retail, hospitality, and food service design site visit programs to ensure operational excellence. Here’s how you can, too.

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Topics: corporate audit, third party audit, site visit, inspection, brand review, mystery shop

Building the Perfect Line Check

Posted by Katie Knight on Feb 21, 2019 5:23:56 PM

Listen up Restaurant Ops folks, you too, Food Safety executives. After working with and interviewing hundreds of restaurant employees, I have some news.  Your checklists are too long, they do not focus on the right content, and your teams are likely faking their answers and jeopardizing the health and safety of your customers and your business. YIKES.

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Topics: Food Safety, restaurant line check, checklists

How to Win in Food Retail

Posted by Manik Suri on Feb 20, 2019 5:18:49 PM

Running a successful supermarket or grocery store is tough. Profit margins are notoriously slim, customers can be difficult to please, and overhead can crush cashflow. One of the most potentially daunting aspects of food retail, however, is the risk of making guests sick through spoiled or contaminated food.

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Topics: Quality Assurance, Compliance, Food Safety, Grocery Store, Supermarkets, Food Retail

Will You Make the Grade?

Posted by Aaron Cohen on Feb 13, 2019 9:27:00 AM

 

 

Consider two restaurants. Both serve the same kind of food, both have friendly staff and are in an excellent location. But one is full of customers and the other nearly always empty. Why? The answer to this riddle is their letter grade: one has an A, and the other a B.  

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Topics: Restaurants, Brand Standards, Operations, Restaurant Inspection, Compliance, Food Safety

Should Restaurants Replace Humans with Technology?

Posted by Aaron Cohen on Jan 17, 2019 5:28:18 PM

Flippy is capable of grilling 150 burgers per hour.

Technology is elevating food safety in our restaurants and other food businesses.

"Flippy”—the world’s first burger flipping robot—launched March at a Caliburger restaurant in California. Capable of grilling 150 burgers per hour, the robot was praised for being cost-effective, efficient and able to safely and consistently prepare food for the restaurant’s guests.

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Topics: Technology, Food Safety, Food Tech

Robots and humans must work collaboratively to make our foods safer

Posted by Aaron Cohen on Jan 15, 2019 12:50:40 AM

Sally, a salad-making robot, is programmed to create fresh, healthy and safe salads, based on each customer’s specific requests. Chowbotics, the company behind Sally, created a robot that would not only increase efficiency, but also safety, in restaurants. Sally is notable because of the proprietary technology developed to reduce the risk of foodborne illness. Her ingredients are kept sanitary, separate, and regularly replenished, reducing the risk for contamination. 

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Topics: Food Safety Technology, Food Safety, food service

Mobile Tools for Streamlining Restaurant Inspection Compliance

Posted by Aaron Cohen on Jan 10, 2019 6:01:32 PM

Restaurant inspections are necessary but can be time-consuming and unorganized, particularly because nearly 90% of American restaurants use paper as their core technology. Restaurant inspection apps enable managers and owners to streamline the process and make it easier for the already digitally savvy millennials.

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Topics: restaurant inspection app

Tech Solutions Are Elevating Food Safety in Manufacturing

Posted by Aaron Cohen on Dec 19, 2018 5:37:56 PM

The culture of food safety is strong and intensely positive in food manufacturing – seemingly more so than in other areas of the food industry. There’s great sensitivity to avoiding allergens, bacteria, and various other potential pathogens, which is critically important when manufacturing safer foods. Manufacturers are very motivated to avoid recalls – the cost of recalls is far greater for manufacturers than other food business sectors, like restaurants. In addition, particularly in mea

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Topics: Food Safety

Why healthier foods are making your customers sick

Posted by Aaron Cohen on Nov 19, 2018 11:17:42 PM

 

There's no denying that fast casual/fast food restaurants have seen a surge of foodborne illness outbreaks recently. Over the past few months, some of our nation's biggest chains — including McDonald's, Chipotle and Panera — have experienced frightening food safety breaches, which sickened hundreds of guests.

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Topics: Fast Food, Food Safety, Food Tech

Do Daily Restaurant Inspections Have to Suck?

Posted by Aaron Cohen on Nov 13, 2018 4:00:18 PM

Over the past year, I’ve met with nearly 50 chain restaurant companies that vary in size from 10 to 10,000 units.  I’ve had conversations with Safety, Operations, Supply Chain, and Facility executives in and out of C-suites.  While different companies face different challenges, one thing is clear across the board: restaurant inspections – and the antiquated, paper-based inspection processes – suck.  In 85% of the visits, executives said their restaurant managers pencil whip daily, weekly, and monthly inspections. The old-fashioned clipboard and pencil system is inefficient.  For one thing, it’s incredibly time consuming.

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Topics: Restaurant Inspection, Food Tech, Food Inspection