CoInspect Collaborative Excellence Blog

Will You Make the Grade?

Posted by Aaron Cohen on Dec 14, 2017 9:27:26 AM

 

 

Consider two restaurants. Both serve the same kind of food, both have friendly staff and are in an excellent location. But one is full of customers and the other nearly always empty. Why? The answer to this riddle is their letter grade: one has an A, and the other a B.  

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Topics: Restaurants, Brand Standards, Operations, Restaurant Inspection, Compliance, Food Safety

Motivating Millennials with Mobile

Posted by Aaron Cohen on Dec 12, 2017 5:42:10 AM

 

Millennials love their mobile devices. Are you leveraging that passion in the workplace with mobile productivity tools?

Millennials comprise the largest demographic in the restaurant workforce. You’d bet a lot of your wealth that they all carry smartphones. Yet, unlike the white-collar world, almost none of them use that device for work beyond scheduling. What about training? Operations? Compliance?

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Topics: Restaurants, Millennials in Restaurants, Operations, Compliance, Millennials, Mobile Productivity, Mobile Technology

The Next Restaurant Tech Wave: IoT

Posted by Aaron Cohen on Sep 28, 2017 7:07:25 AM

For the past 3 years, American restaurant chains have invested in a series of technologies designed to boost revenues and improve customer loyalty.  Atop every front counter is a loyalty program tablet-based payment system. Signage encourages you to download the company’s new delivery app and every other television ad drives you to engage with the company’s digital presence.  The most recent technology cycle has focused on revenue growth through digital innovation. As that cycle matures, operators need new sources of economic opportunity and the next wave -- the Internet of Things -- is surging towards the kitchen.   

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Topics: Food Safety Technology, Restaurants, Tech, Operations, Restaurant Tech, Food Safety, Internet of Things, Quality Management

What Google Can Teach Restaurants

Posted by Manik Suri on Sep 19, 2017 7:37:46 AM

 

Most people don’t know what Google’s PageRank really means.  It’s not a ranking of website pages, it’s named for Google co-founder Larry Page because he devised the initial algorithm to rank a website’s importance.  While the formula is a closely guarded secret, it’s commonly understood that the genius of PageRank is how it uses the “wisdom of crowds” to distinguish the value of two search results.  Simply put, the more sites that link to you, the more likely you are to improve your PageRank.  The quantity and quality of links improves PageRank.  Better that The New York Times link to your most recent post than your mother’s chocolate chip cookie blog.

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Topics: Operational Line Checks, Operations, Restaurant Operations, Restaurants

How Fast Casual Saved the Restaurant Business from Being the Next Big Tobacco

Posted by Manik Suri on Sep 13, 2017 6:44:05 AM

 

In 1998, the American Government reached a Master Settlement with the tobacco industry which provided $500 million to The Truth to prevent young people from becoming cigarette smokers.  

A decade earlier, I was the beneficiary of youth anti-smoking marketing. In my high school staircases, the health department placed posters with the following prose:

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Topics: Fast Food, Restaurants, Brand Standards, Operations, Technology, Food Tech

4 Reasons American Food Companies Use Pen and Paper as Their Core Safety Technology

Posted by Aaron Cohen on Aug 29, 2017 9:41:58 AM

The 5 trillion dollar food industry takes safety exceptionally seriously.  Customer health and safety depend on rigorous, continuous protocols. Mistakes have devastating financial and cultural consequences for these companies.

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Topics: Compliance, Food Safety, Operations, Quality Assurance, Safety and Quality Inspections, Technology

MeWe Builds a Bridge Between Government and Business

Posted by Manik Suri on Jul 19, 2017 7:04:54 AM

We’re excited to announce that MeWe was recently featured in TechCrunch to highlight our work in the public and private sectors! A snippet of the piece is below along with a link to the full article on TechCrunch:

Manik Suri, a former D.E. Shaw hedge fund wunderkind, for years has been wrestling with how best to help government put compliance policy into practice.

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Topics: CoInspect Updates, Government, Operations

How Mobile Checklists can Help Manage FSMA Compliance on Prevention Controls

Posted by Manik Suri on Nov 8, 2016 7:38:02 AM

The final rules on prevention controls in human and animal food were announced on August 31, 2016. While the dialog about the Food Safety and Modernization Act (FSMA) has been primarily focused on “What is going to be required by a company?”, it is quickly shifting to “How am I going to make sure we are compliant?” If you look at what being FSMA compliant means, it really comes down to defining gaps in your current food safety systems, updating your programs to fill those gaps, and implementing an ongoing program backed up by comprehensive program documentation and record keeping. This is where mobile checklists can help your organization tackle these compliance challenges effectively and efficiently.

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Topics: Brand Standards, Food Safety, Operations, Quality Assurance

Food with Integrity: The Top 5 Trends for Food Retailers

Posted by Manik Suri on Sep 20, 2016 7:21:47 AM

Guest Post by: Rosalinda Cerna, MPH, CP-FS, EHSFormer Environmental Health and Safety Manager, Whole Foods Market

In this era of “Farm to Table” retailers are asking themselves an important question: is it possible to efficiently scale a brand built around fresh, locally sourced food? Chipotle--a retailer that has been widely credited as one of the most influential trailblazers of the fast casual dining segment--has been struggling with this question in the midst of numerous foodborne illness outbreaks linked to their restaurants. Its “Food With Integrity” slogan has been under public scrutiny over the past year. This has placed a huge spotlight on all food retailers and their ability to meet consumer demand for fresh and local product with the safest possible product.

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Topics: Brand Standards, Food Safety, Operations, Quality Assurance

Why CoInspect? How Digital Checklists Improve Food Safety

Posted by Manik Suri on Jul 11, 2016 7:09:20 AM

Guest Post by: Rosalinda Cerna, MPH, CP-FS, EHS

Former Environmental Health and Safety Manager, Whole Foods Market

In my twenty years as a food safety professional, one of the constant challenges I have come across is maintaining accurate monitoring logs. If there’s one excuse I always hear, it’s “I just did not have enough time to fill out the log.” Traditional paper-based logbooks don’t provide enough transparency or accountability to ensure this critical step in the prevention of foodborne illness is followed through in the most accurate and efficient manner.  

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Topics: Compliance, Food Safety, Operations, Quality Assurance