CoInspect Collaborative Excellence Blog

Will You Make the Grade?

Posted by Aaron Cohen on Feb 13, 2019 9:27:00 AM

 

 

Consider two restaurants. Both serve the same kind of food, both have friendly staff and are in an excellent location. But one is full of customers and the other nearly always empty. Why? The answer to this riddle is their letter grade: one has an A, and the other a B.  

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Topics: Restaurants, Brand Standards, Operations, Restaurant Inspection, Compliance, Food Safety

What Google Can Teach Restaurants

Posted by Manik Suri on Sep 19, 2017 7:37:46 AM

 

Most people don’t know what Google’s PageRank really means.  It’s not a ranking of website pages, it’s named for Google co-founder Larry Page because he devised the initial algorithm to rank a website’s importance.  While the formula is a closely guarded secret, it’s commonly understood that the genius of PageRank is how it uses the “wisdom of crowds” to distinguish the value of two search results.  Simply put, the more sites that link to you, the more likely you are to improve your PageRank.  The quantity and quality of links improves PageRank.  Better that The New York Times link to your most recent post than your mother’s chocolate chip cookie blog.

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Topics: Operational Line Checks, Operations, Restaurants

How Fast Casual Saved the Restaurant Business from Being the Next Big Tobacco

Posted by Manik Suri on Sep 13, 2017 6:44:05 AM

 

In 1998, the American Government reached a Master Settlement with the tobacco industry which provided $500 million to The Truth to prevent young people from becoming cigarette smokers.  

A decade earlier, I was the beneficiary of youth anti-smoking marketing. In my high school staircases, the health department placed posters with the following prose:

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Topics: Fast Food, Restaurants, Brand Standards, Operations, Technology, Food Tech